Privacy Policy
Last Updated: February 19, 2026
1. Introduction
Welcome to MCG AGROTECH (a project of Metro Consulting). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our premium organic citrus products.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide you with our fresh farm-to-table service, we collect the following types of information:
A. Personal Information
When you place an order, register an account, or contact us, we may collect:
Identity Data: Name, username, or similar identifier.
Contact Data: Billing address, delivery address (for shipping across Pakistan), email address, and telephone numbers.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
B. Technical Data (Cookies)
We automatically collect certain information about your device, browsing actions, and patterns to improve your user experience:
Internet Protocol (IP) address.
Browser type and version.
Time zone setting and location.
Operating system and platform.
3. How We Use Your Information
We use your data strictly to fulfill your orders and improve our service. We do not sell your data to third parties. Your data is used for:
Order Processing: To process and deliver your orders (Kinnows, Fruiters, etc.) and manage payments.
Customer Service: To respond to your inquiries, complaints, or refund requests.
Communication: To send you updates regarding your order status via SMS or Email.
Marketing (Optional): To send you newsletters about harvest updates and flash sales, only if you have opted in.
4. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to ensure that all data transmitted between your device and our servers is encrypted.
Secure Payments: We do not store your credit/debit card information on our servers. All transactions are processed through secure payment gateways.
5. Third-Party Sharing
We may share your personal data with trusted third parties strictly for the purpose of fulfilling your order:
Logistics Partners: Courier services (e.g., TCS, Leopards, Trax) to deliver your package.
Service Providers: IT and system administration services that help us run our website.
Legal Obligations: Regulatory authorities if required by Pakistani law.
6. Your Legal Rights
Under data protection laws, you have rights in relation to your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Withdraw consent at any time where we are relying on consent to process your data.
To exercise any of these rights, please contact us at info@metroconsulting.org.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the details below:
MCG AGROTECH (Metro Consulting)
Address: Pearl Tower, Service Rd N, Northern Strip FECHS E 11/2 E-11, Islamabad, 44000
Phone: (051) 8491112
0314-5319662
Email: info@metroconsulting.org